Lucy is the managing director of the firm. She set it up in 1987, after the birth of her first child, as she wanted the flexibility of self-employment to combine work with motherhood. At that time, she was starting to specialise in mental health and human rights law, and for several years the firm expanded gently into other areas of social welfare law as word of mouth spread about the freedoms and benefits of working for a virtual law firm.
In recent years, Lucy has spoken and written widely on the benefits of this way of working, and the firm now covers private client and commercial work. As its growth has been incremental, Lucy has been able to ensure that the guiding principles of excellence in client service and friendliness within the firm have been maintained.
Lucy has not only built her firm, but has also built her reputation as a mental health and human rights lawyer, and as a promoter and supporter of the profession and its values.
She has been a Law Society Council member since 2002, was Law Society President during the 2012/13 term and is now Chair of its Equality, Diversity and Inclusion Committee.
Lucy was the House of Lords Commissioner for Standards from 2016-2021. She is the Co-Chair of the Legal Aid and Access to Justice Committee of the International Bar Association, was also a commissioner with the Judicial Appointments Committee and, as well as being a Tribunal Judge, she also sits as a Judge for the Court of Protection.
She is a member of the Bach Commission on Access to Justice.
Lucy has been a Mental Health Act Commissioner, was a founder member of the QC Appointments Panel, was a commissioner with Postcomm from 2008 to 2011, and is an associate with Verita, which carries out investigations on behalf of public bodies.
In October 2019, Lucy was awarded the prestigious ‘Lifetime Achievement Award’ by The Law Society for her outstanding contribution to the legal profession.